Your write-hand man for books, features, book reviews (sample published work on request), business workshops, fun verse & a headful of western trivia. Find me at www.feedaread.com & www.amazon.co.uk
This blog covers a lot of ground, mostly about retailing but I digress on a regular basis.
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Tuesday, 16 September 2014
How hard is THAT?
Damn hard in some customer service environments?
Natural and sincere good manners + efficiency = great (and memorable) customer service.